Shipping policy

SHIPPING POLICY

Trade Name: Megamundo
Phone Number: +31 641993289
Email: info@megamundo.eu

ORDER PROCESSING TIME

All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or public holidays. In case of high order volumes, processing times may be extended, and customers will be notified accordingly.

SHIPPING RATES & DELIVERY ESTIMATES

Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary based on location:

  • Netherlands & Belgium: 2-5 business days

  • Rest of Europe: 5-10 business days

  • International: 10-20 business days

Note: Delays may occur due to customs clearance or unforeseen circumstances.

ORDER TRACKING

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your package through our carrier’s website.

CUSTOMS, DUTIES & TAXES

Megamundo is not responsible for any customs fees, import duties, or taxes applied to your order. All charges imposed during or after shipping are the responsibility of the customer.

DAMAGED, LOST, OR STOLEN PACKAGES

  • If your package arrives damaged, please contact us immediately at info@megamundo.eu with photos of the damage.

  • If your package is lost or stolen, please file a claim with the carrier. We will assist where possible but are not liable for lost or stolen shipments.

WRONG SHIPPING ADDRESS

Please ensure your shipping address is correct before completing your purchase. If an incorrect address is provided, we cannot guarantee redelivery or refunds.

CONTACT US

If you have any questions about our shipping policy, please contact us at info@megamundo.eu or call us at +31 641993289.

Megamundo – Delivering Quality, Every Time!